FAQs

Yes, please call our office or use the enquiry form on our website. One of our sales team will contact you and arrange a suitable time Monday to Friday during business hours. Our quotations are valid for 30 days.

Shower screens and mirrors – Tiling needs to be completed and vanities installed; Wardrobe doors and shelving – Openings need to be sheeted (gyprock) with all jambs, architraves and skirting installed; Glass Splashbacks – The kitchen needs to be completed. This includes all cupboards, bench tops, range hoods and power points.

Unless you hold a current approved trading account with us, we will require a signed acceptance form along with a deposit. Depending on the product you are ordering, the deposit will range from 30% – 50%. Your sales representative will advise you of these details, and help you with the process.

This will depend on the product ordered. Once your deposit is received, the approximate times are as follows: Fully framed shower screens = 5-7 working days; Semi/Perimeter framed shower screens = 7-10 working days; Fully frameless shower screens = 15 working days; Mirrors = 5-7 working days; Wardrobe doors = 5-7 working days; Wardrobe shelving = 7-21 working days; Splashbacks = 15 working days.

Please note: The above indications are a general guideline only, and are subject to seasonal workloads; Due to product being custom made, delays can arise due to suppliers, manufacturing issues and quality control; Your sales representative cannot give you exact dates and times for installation. They will pass on all requests, and our production team will strive to meet your requirements. We will contact you the afternoon prior to installation to arrange a suitable time.

This depends on the product that you have ordered. The following is a guide only: All shower screens (except fully frameless), mirrors and wardrobe doors = 1-3 hours depending on quantity; Fully frameless shower screens = 1-3 hours, and up to 3 separate trips for panels, braces and the door; Glass splashbacks = 1-3 hours. A second trip may be required to finish silicone; Wardrobe shelving = 1-8 hours, depending on the size of the job.

This depends on many factors including, but not limited to, hob design, falls on tiles, waste size, and shower rose positioning to name a few. A shower screen should be viewed more as a splash proof product, rather than a waterproof product. The type of shower screen will also dictate how much water penetration is possible. This is very much a case of fashion over function. The less fashionable fully framed screens are best at retaining water.

Chemical reactions from a range of sources are what cause your shower screen to deteriorate, and form the soap scum look. These include fatty acids from you skin, salts from your sweat, and other bi products from cosmetics, soaps and shampoos. Combine these with minerals from the water, such as calcium, and you have a problem.

The most effective way to avoid this is to squeegee immediately after every shower. This stops the water drying on the glass. Use a microfiber cloth when done. Do not use scrapers, blades, acid or alkaline cleaners, or commercial cleaners that contain ammonia or vinegar. Powders, liquids, bleach and bleach based products should also be avoided.

You must wait at least 48-72 hrs before using. This allows the silicone to dry sufficiently, thus avoiding leaks.